Welcome to Stepzy.
Your privacy is important to us. This Privacy Policy explains how Stepzy ("we," "our," or "us") collects, uses, stores, and protects your personal information when you visit https://stepzy.shop/ or purchase products from our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or place an order on Stepzy, we may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Shipping & Billing Address
Order Information
- Products purchased
- Order history
- Order preferences
- Delivery details
Communication Information
- Messages sent through email, WhatsApp, or our contact forms
- Customer feedback and support inquiries
Device Information
We may automatically collect limited technical information such as:
- IP Address
- Browser type
- Device type
- Pages visited
- Date and time of your visit
This information helps us improve the performance and security of our website.
Note: Stepzy operates primarily on Cash on Delivery (COD) across Pakistan. To confirm an order, customers may be required to pay Rs. 200 as advance delivery charges. We do not collect or store debit card or credit card information through our website.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Confirm orders and provide delivery updates
- Respond to customer inquiries and support requests
- Improve our products, services, and website performance
- Personalize your shopping experience
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory obligations
3. Sharing Your Information
Your privacy is important to us.
We do not sell, rent, or trade your personal information to third parties.
However, we may share necessary information with trusted partners, including:
- Courier companies for order delivery
- Website hosting and technical service providers
- Communication service providers that assist with customer support
These partners are required to keep your information secure and use it only for the services they provide on our behalf.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we follow industry-standard security practices, no method of online data transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies
Stepzy may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website performance.
You can disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
6. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Stepzy is not responsible for the privacy practices, policies, or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Stepzy does not knowingly collect personal information from children under the age of 13.
Our products and services are intended for individuals who can legally make online purchases.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page, and the revised policy will become effective immediately upon publication.
We encourage you to review this page periodically to stay informed.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.
Stepzy
Website: https://stepzy.shop/
Email: stepzy.shop@gmail.com
WhatsApp: ______________________
Business Address:
46 Ada Faisalabad Road
Sargodha, Pakistan
Your Trust Matters
At Stepzy, protecting your privacy is one of our top priorities. We appreciate the trust you place in us and are committed to keeping your personal information safe while providing a secure, reliable, and enjoyable shopping experience.
